I’m a design strategist and researcher with roots in India and over a decade of experience spanning service, experience, and communication design. I currently lead Service Design and UX Strategy at Advocate Health in Chicago.

Previously:

• Service & Experience Design Manager at Feeding America (Chicago);
  
• Design & Research Consultant for Acquia, Greater Good Studio/Girl Scouts, the United Nations Development Program (Bangkok), LittleSeeds e-learning, and Planned Parenthood (New York)
• Design Strategy Fellow at UNICEF (New York)
• Graduate Research Assistant at The New School (New York)
• Senior Design Lead at WWF-India (New Delhi).
  

Rooted in a multidisciplinary design practice, I bring clarity and intention to transform complexity into clear frameworks, compelling narratives, and practical experiences that make a difference.

I enjoy hiking, barre classes, exploring cities, reading non-fiction, and discovering thoughtful films.

Say hello — chhavicjain@gmail.com